We promise to you and ourselves to keep our shop open as long as we can commit to the following:
- We will only sell product we have personally inspected and deem to be of high-quality craftsmanship.
- We think most magic is too expensive and our hands are tied to minimum advertised pricing rules (like everyone else), so we try to stay competitive by offering free shipping on everything.
- If you’re not completely happy when you receive your order for any reason, send it back to us and we’ll refund your money.
- We won’t resell returned product. We like what we sell so much that we’ll just keep it for ourselves and order another one to sell to our next customer.
Basically, we’re tired of ordering magic off of websites and not knowing how good it’s really going to be until it’s in our hands. We don’t want you to experience the same frustration. This means we’re not going to drop ship any of our products from anywhere other than our own hands. We’ll leave the packages sealed, but know that if you buy something from us, we’ve already ordered the same thing for ourselves and been pleased enough with the quality, effect and entertainment value enough to put the PNW Magic brand promise behind it.